The most vital aspects of every successful company are the foundation that the company stands on and the infrastructure that makes it all work.
Our foundation is our products. The product tells the story of the company’s commitment and dedication. Customers know when they have purchased a quality product. The look and feel is substantial and the output is reliable and steady case after case.
Certainly, the infrastructure of a company is created upon the people who work there. When a customer calls for support, they know when staff is helpful and the tech is knowledgeable of product and process.
A company’s product is the life force that begins a company and the infrastructure keeps the company functioning and these two basic components combine to create a happy customer.
A happy customer is the keystone of any company because a satisfied customer, one who returns to you for all their needs and relays the word to others, helps build and maintain a healthy reputation for your products and company.
So, how do you gain and maintain a happy customer?
-Going above and beyond what is expected to manufacture a product that performs and never cuts corners makes a company authentic.
-Putting the customer first, making sure the customer is happy and always being eager to answer any questions – whether large or small- makes a company extraordinary at customer service.
-And a company who is progressively aiming to innovate, improve and exceed the expectations of its customers is a company with a solid foundation and a passion for delivering quality products to the world.
In the ever-evolving veterinary world, it is nice to get to know a company that was founded and remains firmly grounded on quality products, exceptional customer care, and the overall happiness of its customers.
Get to know Vetland Medical – the veterinary equipment company that takes pride in their reputation for new and innovative products and excels at providing extraordinary customer service.
Who’s providing service and repair for your veterinary anesthesia machine?
Back in the day, a lot of vets needed to be handy and technical enough to do their own service when their anesthesia equipment started acting up. Duct tape and equine wrap — how you fixed it didn’t matter as long as it was kept running a little longer.
But these days, most veterinarians growing a successful practice regularly scheduled maintenance on their anesthesia equipment. Having your machines serviced by professionals makes them more reliable and last for years to come. Plus it’s one less thing you have to worry about!
Vetland provides in-house bench repair, on-site field service, replacement parts, and vaporizer service.
Vetland Medical is proud of our reputation for having an outstanding team of in-house factory-trained biomedical engineers. Our technicians are all certified and have over 150 years of combined experience with preventive maintenance, repairs, and more.
Vetland Medical In-House Service and Bench Repair Includes:
- Certified Technicians
- 24×7 Support
- Quick Turnarounds
- Complete Parts Stocking-All Manufacturers
- Service Exchange Rates Available
Vetland Medical started operations
Provided on-site field services such as maintenance calibration & repairs of anesthesia systems throughout the Midwest
Introduced the Landmark line of anesthesia machines
Introduced the Vetland Drager 19 Vaporizer with “calibrated for life” feature and the industry’s longest warranty of 10 years.
Opened the Vaporizer Service Center providing cleaning, calibrating, conversions, and repair services.
Signed our first domestic distributor
Launched the LAS-4000 Large Animal Anesthesia System
Launched the industry’s first electronic anesthesia system, the EX3000, focused toward patient safety
Signed first international distributor
Received patent on EX3000
Introduced the Vetland line of critical care patient monitors: the V1407, V1410, and V1412
Introduced the e2 oxygen concentrator as the only compact unit providing the require 50 psi to drive anesthesia systems
Launched EcoSorb CO2 Absorbent – Economically and Ecologically the best for CO2 removal
In an effort to continually improve, innovate and refine our veterinary anesthesia machines, Vetland Medical continually researches the equipment and techniques used in many different facilities to determine what works, what can be improved and what changes can be made to keep the patient safe.
In 2013, Vetland Medical contacted the Louisville Zoo with the hope of observing and viewing their procedures and viewing their facilities for our own educational purposes. The Louisville Zoo agreed and soon, Vetland was invited to witness a procedure on a lion while under anesthesia. During the procedure, we observed that the zoo was utilizing a veterinary anesthesia machine that required patients to be manually ventilated. The Vetland Medical team knows how inconvenient it is to manually ventilate a large animal such as a lion and decided to help The Louisville Zoo.
That same week, Vetland Medical donated one of our LAS-4000 Large Animal Anesthesia Machines to the Louisville Zoo and promised to work closely with them to provide technical services and support for as long as they had the machine. In return, the Louisville Zoo has helped Vetland Medical. By allowing our team to observe and learn the challenges face by a zoo, we, at Vetland Medical, can continue our history of innovation in Animal Healthcare.
The Louisville Zoo’s hospital supervisor, Jamie Huber says, “The Vetland anesthesia machine helps us provide state-of-the-art care for our animals at the Louisville Zoo. Whether for a regular check-up or a sick animal, our new anesthesia machine gives us the access we need to treat our animals with the highest quality care.”
At Vetland Medical, we have a special place in our hearts for animals. We strive to improve veterinary healthcare through our products and appreciate the opportunity to work with the Louisville Zoo to gain knowledge on our anesthesia systems. Furthermore, we are impressed with the hard work of the Louisville Zoo to care for their animals, protect the future legacy of endangered species and educate the public on a wide range of ecological issues.
Welcome to our new website. Look around and let us know what you think. The site has several categories so you can search easily, however, if you do not see what you are looking for, please let us know. We most likely will be able to help, as we have thousands of products and accessories that are not displayed on this site.